One platform
for every conversation
Build personalized omnichannel customer engagement with impact. It's easy.
World-class speed, quality and reliability
95%
Global coverage
25B+
Messages sent
160M+
Recipients
5000+
Recipients
SMS
90% of text messages are read within three minutes, keep your customers in the loop with SMS alerts and campaigns.
Send notifications, customer service messages and essential information and get instant feedback on WhatsApp.
Webchat
90% of text messages are read within three minutes, keep your customers in the loop with SMS alerts and campaigns.
Messenger
Automate inbound Messenger conversations to drive sales and provide customer support.
Push
Send visible, relevant, and timely mobile Push Notifications to increase in-app engagements.
Voice
Give your brand a voice with meaningful and contextual Voice interactions with global connectivity.
How Unifonic helped
SPL
Saudi Arabian postal firm SPL launched a digital assistant on WhatsApp for more effective customer service and accurate deliveries, while cutting business costs and expanding its services.
50%
Reduction in call centre wait times attributable to whatsapp
90%
inquiries resolved within WhatsApp
30%
ncrease in response times
75%
Reduction in costs attributable to WhatsApp
Transform the way you communicate
Automation made easy
A seamless solution for better workflows. Access pre-built templates that help to implement popular use-cases such as abandoned cart reminders, sending OTPs, and triggering chatbot automation.
Enhance the tools you use
100+ native integrations are included with Flow Studio, including Salesforce, Hubspot, Shopify, and many more.
Built for
how you work
Marketing
Discover the power of marketing automation. Harness the world's most popular messaging apps to start conversations, boost sales, and increase loyalty.
IT & Operations
Simplify operations with low-code development tool and improve customer service efficiency with AI-powered chatbots and automated workflows.
Customer Support
Deliver world-class customer service on your customers' preferred channels and offer 24/7 AI-powered support.